- Formerly AIG, Now Publicly Traded: Corebridge Financial spun off from AIG in 2022 and trades on the NYSE as CRBG. Policies are issued by American General Life Insurance Company in most states.
- Best for Price-First Shoppers: Corebridge's average term premium runs about 28% below the industry average, making it one of the most affordable options nationally for healthy applicants.
- 18 Term Lengths, Up to 35 Years: No other major insurer matches this level of term flexibility. If you need a 23-year or 27-year policy, Corebridge is one of your only options.
- Customer Service Is a Real Problem: Corebridge ranked 19th out of 22 insurers in J.D. Power's 2025 U.S. Individual Life Insurance Study and holds a 1.2/5 on Trustpilot. The post-purchase experience does not match the application process.
- Rock-Solid Financial Backing: AM Best reaffirmed its A (Excellent) rating with a stable outlook in January 2026. S&P rates the underwriting subsidiary A+, and Moody's assigns A2. The company has over $393 billion in assets.
- Learn more about the best life insurance companies.
Corebridge Life Insurance Overview
Corebridge Financial came into existence in 2022 when AIG spun off its life and retirement division into a standalone, publicly traded company. Today, it trades on the New York Stock Exchange under the ticker CRBG. Despite the new name, you’re dealing with an operation that goes back more than a century. AIG’s American General Life Insurance Company, which issues most Corebridge policies, has been paying claims since 1919. Your state determines which entity technically underwrites your policy: American General Life handles most of the country, while The United States Life Insurance Company in the City of New York covers New York residents.
As of mid-2025, Corebridge manages roughly 4 million life insurance policies in the U.S. and holds over $393 billion in assets. AIG still owns about 64% of the company, with Blackstone holding roughly 10% and the rest publicly traded.
Who is Corebridge Best For?
Corebridge makes the most sense for shoppers who prioritize competitive pricing and flexible term lengths over customer service experience. The company is an especially good option for people with heart conditions, people who are pregnant, and people with diabetes, since they tend to offer more favorable underwriting for these conditions. If you want a 17-year or 22-year term policy (durations most insurers don’t offer), Corebridge is one of your few options. Just be prepared for potential frustration if you ever need to deal with their customer service team.
Key Strengths
The Select-A-Term product offers 18 different term lengths spanning 10 to 35 years. Most competitors give you three or four options. If that flexibility matters, no one else comes close at competitive price points. The company’s pricing tends to rank in the top 5 to 10 nationally for healthy applicants, and a 20-year, $500,000 term policy for a 35-year-old non-smoker runs around $278 per year, nearly $100 below the national average.
Financial stability is exceptional. AM Best reaffirmed its A (Excellent) rating for Corebridge in January 2026 with a stable outlook, citing strong operating performance and a well-diversified investment portfolio. S&P rates the subsidiary A+, and Moody’s assigns A2. These are third-party assessments of the company’s ability to pay claims decades from now, not marketing claims.
Key Weaknesses
Customer experience is a persistent problem. In J.D. Power’s 2025 U.S. Individual Life Insurance Study, Corebridge ranked 19th out of 22 insurers. That’s not last place, but it’s nowhere near average. Trustpilot sits at 1.2 out of 5 from 136 reviews, with complaints centered on withdrawal delays, persistent hold times, and forms that get lost or rejected without explanation.
The NAIC Complaint Index for American General Life runs at 2.48, meaning regulators receive more than double the complaints expected for a company of this size. That’s a signal you should document your interactions and know your state regulator’s contact information before you need it. On the BBB front, Corebridge Financial holds an F rating for failing to respond to 28 complaints and leaving 11 unresolved as of late 2025.
Corebridge Life Insurance Rates
Pricing is where Corebridge earns its good reputation. A 35-year-old healthy male can expect to pay roughly $278 annually for a $500,000, 20-year term policy, well below the $377 national average. For a 50-year-old seeking a $20,000 final expense policy with guaranteed acceptance, the monthly cost runs around $63.65.
Several factors drive your actual premium. Age is the most predictable: each year you wait typically adds 8 to 12 percent to your rate. Health classification, determined through prescription database checks, motor vehicle records, and medical history, places you in a rate tier before a physical exam is ever required for many applicants. More coverage and longer terms cost more, which follows predictable logic.
The Flex Points program, launched in 2024, replaced the old Health Credits system. Meeting four or more qualifying health conditions improves your pricing tier. These adjustments apply automatically, which helps borderline applicants qualify for better rates without a manual appeal process.
Corebridge Coverage Options
Term life anchors the product lineup. Select-A-Term covers applicants ages 20 to 65 with face amounts from $100,000 to over $1 million. The 18 term length options run from 10 years through 35 years in annual increments for most durations, which is a level of precision you won’t find at most carriers.
The Quality of Life Flex Term adds living benefit riders for chronic illness, critical illness (heart attack, stroke, invasive cancer, organ transplant, ALS), and terminal illness, with the latter allowing access to part of the death benefit if life expectancy drops below 12 months. You pay more than Select-A-Term for these riders, but they’re built in rather than priced separately.
Permanent options include guaranteed issue whole life (ages 50 to 80, $5,000 to $25,000, no exam or health questions), simplified issue whole life (ages 50 to 80, $5,000 to $35,000, health questions required), and indexed universal life with a minimum of $50,000 in coverage. The Secure Lifetime GUL 3 provides lifetime death benefit guarantees even if cash value drops to zero, making it worth a look for estate planning situations.
One significant limitation: term policies generally cannot be converted to permanent coverage. If you want that flexibility later in life without new underwriting, you need to shop elsewhere.
Corebridge Financial Reliability
The financial backing here is not in question. AM Best, which has tracked insurer solvency for over a century, reaffirmed its A (Excellent) rating in January 2026 with a stable outlook. S&P rates the underwriting entity A+, Moody’s assigns A2, and Fitch maintains a BBB+ on the holding company’s senior debt. All four major rating agencies have stable outlooks.
With over $393 billion in assets and the backing of AIG’s institutional infrastructure, Corebridge sits comfortably among the largest domestic life insurers. Whether the company is around to pay a claim in 2055 is not a meaningful concern.
You can verify these ratings directly through Corebridge’s investor relations page, which is updated when changes occur.
Rating Agency | Rating | What It Means |
AM Best | A (Excellent) | Superior ability to meet policyholder obligations |
S&P Global | A+ (Underwriting subsidiary) | Strong capacity to meet financial commitments |
Moody’s | A2 (Insurance subsidiaries) | Low credit risk, strong financial health |
Fitch | BBB+ (Holding company) | Good credit quality, adequate financial strength |
Corebridge Customer Service
The gap between how Corebridge handles new applicants and how it handles existing policyholders is one of the most consistent themes in customer feedback. The sales experience tends to be responsive and efficient. Post-purchase support is where things fall apart for a meaningful number of customers.
Phone support for life insurance runs Monday through Friday, 7 a.m. to 8 p.m. CT at 844-452-3832. The main customer service line is 1-800-448-2542. A fraud reporting line is available at 1-866-228-2436. Automated service operates 24/7. Wait times frequently appear as a complaint in customer reviews, with some callers reporting multiple transfers before reaching someone who could actually help.
Digital tools are limited to a policy portal for checking coverage details, updating beneficiaries, and making payments. There is no live chat. There is no email support. For a company this size, the lack of asynchronous contact options stands out.
One practical note: if you end up in a dispute, state insurance regulators have the authority to compel insurers to respond. Regulators in most states resolve valid complaints faster than the company’s internal channels tend to.
Corebridge Claims Process
Claims handling runs through the same American General Life infrastructure that underwrites your policy. For policies under $15,000, Corebridge offers expedited processing, with a claims team member contacting the beneficiary within 24 hours to verify identity and collect documentation.
Larger claims trigger a packet of forms that must be completed before payout can proceed. The company targets five business days for processing once all documentation is received in good order, with a 3 to 5-day mailing window for check delivery. In practice, the total timeline from initial contact to check receipt often runs 30 to 45 days for straightforward claims.
Customer accounts vary significantly. Some describe the executive customer service team as resolving stalled claims promptly. Others describe months of repeated form rejections and communication that stopped returning calls. If you’re a beneficiary facing delays, filing a complaint with your state’s insurance department is often the fastest way to prompt a response.
Claims can also be initiated online, after which Corebridge contacts beneficiaries with the next steps. The standard two-year contestability period applies. Claims can be denied for misrepresentation on the original application, suicide within the first two policy years, or unpaid premiums that caused a lapse.
Corebridge Application Process
You have three paths in: call 800-294-4544, request a quote online, wait for a callback, or go through an independent agent. The online quote triggers a call from a Corebridge representative almost immediately. That’s helpful if you’re ready to proceed and frustrating if you just wanted a number to compare.
The SimpliNow Choice program offers real-time approvals for Select-A-Term and QoL Flex Term policies. You choose between a telemed interview (a scheduled call with a third party) or an electronic interview (a self-completed online application). Eligible applicants can have a policy issued within hours. The catch: SimpliNow frequently declines healthy applicants for vague reasons, particularly for any application that involves even minor complexity. It works well for straightforward cases and not much else.
The AU+ program covers more ground. Over 60% of term applications now qualify for this no-exam, lab-free underwriting path, though the final decision can still trigger a request for labs or records. For final expense policies, no exam is required at all. For indexed universal life, the exam threshold sits at ages 18 to 59 with $2 million or less in coverage.
Corebridge Life Insurance: Pros and Cons
When you’re weighing whether Corebridge fits your needs, here’s what really matters.
Pros
- 18 different term lengths extending up to 35 years, with annual increments for most durations. No major insurer matches this level of term flexibility for shoppers who need to match coverage to a specific timeline.
- The average premium is roughly 28% below the industry average for healthy applicants. For budget-conscious buyers who are primarily healthy, this is a real financial advantage over the policy’s life.
- Guaranteed issue and simplified issue options require no medical exam, making coverage available for applicants who have been declined elsewhere or who want to skip the underwriting process entirely.
- AM Best A (Excellent) rating, reaffirmed with a stable outlook in January 2026. S&P rates the underwriting subsidiary A+. The financial backing for claims-paying is genuinely strong.
- Living benefit riders are built into QoL Flex Term policies for chronic, critical, and terminal illness. Access to part of your death benefit if health takes a serious turn is a meaningful form of protection beyond the basic death benefit.
Cons
- J.D. Power ranked Corebridge 19th out of 22 insurers in 2025 for customer satisfaction. The company’s NAIC Complaint Index of 2.48 means complaints run more than double what you’d expect for a company this size.
- Trustpilot’s 1.2 out of 5 rating from 136 reviews reflects consistent frustration with claims processing, withdrawal difficulties, and customer service accessibility. These are not isolated incidents.
- The SimpliNow instant approval system declines healthy applicants at rates that undermine its usefulness. Expect to fall back on traditional underwriting for any application with even minor complexity.
- Term policies do not convert to permanent coverage. If your health changes and you later want lifelong protection without new underwriting, Corebridge doesn’t provide a path to get there.
- No live chat and no email support. For a digital-era company processing millions of policies, the contact options lag behind competitors.
- The high-risk underwriting advantage for conditions like heart disease has softened in 2024-2025. Applicants with pre-existing conditions should get quotes from multiple carriers rather than assuming Corebridge will offer the most favorable terms.
Our Verdict & Rating for Corebridge
Corebridge is a company of real contradictions. The financial foundation is exceptional: century-old institutional infrastructure, $393 billion in assets, A-rated by every major agency. The pricing is genuinely competitive, especially for healthy applicants who want custom term lengths. But the customer experience after you sign is where the story gets complicated, and not in a minor way.
An NAIC Complaint Index of 2.48 isn’t a fluke. J.D. Power ranking 19th out of 22 isn’t a bad year. Trustpilot, sitting at 1.2 out of 5 from 136 reviews, reflects a pattern. If your only interaction with Corebridge is signing a policy and eventually filing a claim on a straightforward policy, you might never encounter the service issues that dominate customer feedback. But if you need to make changes, ask questions, or work through a claim dispute, the documented experience suggests you should be prepared.
Go in with eyes open, document your interactions, and know how to reach your state insurance regulator. That’s not advice you’d give about Northwestern Mutual or New York Life.
Who Should Consider This Company
Healthy shoppers who prioritize the lowest available premium and don’t anticipate frequent contact with their insurer. Buyers who need an unusual term length (17 years, 22 years, 28 years) that standard carriers don’t offer. Applicants over 50 looking for guaranteed issue final expense coverage without health questions. Budget-conscious families are protecting a mortgage or income for a specific timeframe.
Who Should Consider Another Provider
Anyone who values responsive customer service as part of their insurance relationship. Applicants with complex health histories who need an insurer with strong high-risk underwriting, since Corebridge’s historical edge there has weakened. Buyers who want term-to-permanent conversion flexibility later in life. Anyone who prefers face-to-face interaction with a local agent.
Methodology
This assessment evaluates Banner Life across five weighted categories, including life insurance rates, reflecting what matters most to life insurance buyers.
- Financial Stability: 20% — Assessing partner carrier ratings from AM Best, S&P, and Moody’s, plus NAIC complaint data
- Coverage Options: 10% — Evaluating policy types, coverage amounts, term lengths, and flexibility
- Affordability & Value: 30% — Comparing premiums against competitors and considering overall value proposition
- Claims Process: 20% — Reviewing settlement timelines, denial rates, and customer claims experiences
- Customer Service: 20% — Analyzing support availability, response quality, and third-party satisfaction ratings
How Corebridge Scored
- Financial Stability: 9/10
- Coverage Options: 8/10
- Affordability & Value: 7/10
- Claims Process: 7/10
- Customer Service: 8/10
- Overall Score: 9.1
We reviewed over two dozen life insurance companies to assemble our ratings. You can see all the companies we reviewed here: Life Insurance Company Reviews.
Frequently asked questions
Answers to your questions about Corebridge life insurance.
Corebridge is ideal for shoppers prioritizing competitive pricing and flexible term options over customer service, especially those with health conditions like heart issues, diabetes, or pregnancy, and those interested in unique term durations such as 17 or 22 years.
Corebridge offers unmatched flexibility with 18 different term lengths, competitive national rates, strong financial stability, and accessible coverage options including simplified and guaranteed issue policies without medical exams.
Customer satisfaction is notably low, with poor ratings for service and complaints handling, and its claims process can be slow and inconsistent, which may be frustrating if timely assistance is needed.
Corebridge generally provides competitive rates, often ranking in the top 5 to 10 nationally, especially for healthier applicants and younger buyers, although actual costs depend on individual health and lifestyle factors.
Corebridge’s customer service has significant issues, including long wait times, difficult support experiences, and poor third-party reviews, which should be carefully considered if responsive support is a priority.

